Perguntas Frequentes (FAQ)
AEQ Phoenix
Última atualização 10 dias atrás
AEQ codecs are SIP and Opus enabled. When we last tested though, we found a few limitations. Notably...
- The Opus bitrate must be fixed to say 32, 64 or 128 kbps.
- The AEQ software doesn't accept a domain for STUN server, only an IP address.
- We found NAT traversal to be a challenge, on some networks.
Given the complexity and visual nature of the Windows software, you may find it helpful to refer to this video tutorial:
Video: Configure AEQ Phoenix codecs for sip.audio
CONFIGURATION
- Install and open AEQ's Control Phoenix software on a Windows computer.
- In the software, select the device that you would like to configure for sip.audio
- Click on Config, followed by General.
- Set Interface to SIP Proxy Based, and then click the IF Setup button.
- Now click on SIP Parameters, and then Manage Proxy SIP Accounts.
- Click New Account:
Account Description: sip.audio
Proxy Provider: sip.audio - User name: SIP Username (For example, enter fmstation.alio for fmstation.alio@sip.audio)
Authentication:
User: SIP Username
Password: SIP Username's Password
Realm: sip.audio - Click Apply.
- In the previous window, under Proxy SIP Accounts, choose sip.audio and click 'Yes'.
- Now click on Manage Providers and New Provider.
Description: proxy.sip.audio
Host: proxy.sip.audio - Domain: sip.audio
- Click Add.
- In the previous window, under Proxy Provider, choose proxy.sip.audio and click 'Yes'.
- Click Apply.
- In the previous window, click Nat Traversal.
Note: In our tests from behind a NAT, we found that AUTO3 worked well.
For STUN, the AEQ software will only accept an IP address, so first, check its current IP address. This could change in the future. - Enter the STUN IP address, and Click Apply, and also Apply in the previous window.
- In the previous window, click Advanced and Apply audio profile to incoming calls.
- Click Apply.
- Click Select Codec and choose Mono or Stereo, as required.
- You can now try calling the AEQ device, and click Accept in the AEQ software.
Note: At the time of writing, AEQ will only support a fixed bitrate for Opus, such as 32, 64 or 128; contrary to the Opus specs.
CORRECTIONS?
Help to keep the Knowledge Base accurate for the benefit of the worldwide community by contacting In:Quality with details of errors, omissions or updates. Raise a Ticket.