Frequently Asked Question
How do I cancel AutoPay or AutoBill?
Last Updated 11 hours ago
- sip.audio:
Log into the sip.audio website with your account email and password, and click on 'Manage Subscription'.
ipDTL & hybrIP:
Log into the website (ipdtl.com or hybrip.com) with your admin enabled Username and password, and click on 'Manage Subscription'. - Click on 'Cancel AutoPay' (or 'Cancel AutoBill' if paying invoices manually).
The service will remain active until your next renewal date, and then your account will fall dormant. We'll keep your data for a while, in case you want to come back. Please contact us, if you'd like your data removed from our systems.